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SHOWER SHELVES FREQUENTLY ASKED QUESTIONS

SHOWERNICHE™ QUESTIONS

WHAT IS THE SHOWERNICHE™ MADE OF?

The KBRS ShowerNiche™ is a tile ready recessed shower niche manufactured from rigid, non-porous PVCore™. The ShowerNiche™ is 100% waterproof and does not require box framing for support. The ShowerNiche™ mounts flush with the wall’s backer board (no flange to protrude). Once in position, it only requires a few backer board screws to mount it to a wall stud.

HOW MANY SHOWER NICHE SIZES DOES KBRS OFFER?

KBRS Offers 8 different size options for shower shelving. You can mix and match our niches into any combination. View ▸

HOW FAR SHOULD THE NICHE PROTRUDE FROM THE STUD FRAME?

The niche should be installed so that it protrudes slightly from the stud frame, this way when back board is installed around it it will be flush with the backer board. Install the niche so that it protrudes from the studs equal to the backer board thickness. To determine how far forward to place the niche, you need to add the thickness of your backer board to the thickness of your furring strip (if used - i.e. Tile-Basin® installation requires use of furring strips).

WHAT KIND OF THIN-SET SHOULD I USE FOR TILE INSTALLATION?

Any quality "polymer modified" thin-set will do just fine. Do not use a premixed thin-set (i.e.... water already added). A premixed thin-set that comes in a bucket with water already added will not cure properly. Remember: No premix! Always add your own water! Different terms for modified thin-set include: modified thin-set, modified thin set with a latex additive, fortified thin-set, polymer modified thin-set, polymer fortified blended thin-set. The thin-set must meet or exceed ANSI A118.4 and ANSI Al18.11 requirements when mixed with water.

Three of the most recognized brands:
1. Custom Building Products: usually found at The Home Depot. (Product Names: Versa Bond, Fortified, FlexBond Fortified and their elastic membrane is called RedGard)
2. Laticrete: usually found at The Home Depot, Lowe's and other tile suppliers. (Product Names: Laticrete 254 Platinum and their elastic membrane is called Hydro Ban).
3. Mapei: usually found at The Home Depot, Lowe's, Daltile and other tile suppliers (Name of product: Ultra Flex 2 and their elastic membrane is called Aqua Defense)

HOW DO YOU INSTALL A SHOWERNICHE™?

SHOWERNICHE™ INSTALLATION

KBRS shower niches can be installed before or after tile backer board installation. If you are installing the ShowerNiche™ before your backer board, place the ShowerNiche™ within desired area between stud framing. (NOTE: Be sure to allow the front edge of the ShowerNiche™ to protrude from the wall to compensate for the thickness of the backer board to be installed). Attach ShowerNiche™ to stud frame using a few backer board screws. Measure and cut tile backer board to fit around the ShowerNiche™. Install backer board per manufacture instructions. Apply a generous bead of ShowerSeal® Polyurethane Sealant (or equal) to all seams and tool flush. Waterproof seams using an ANSI 118.10 waterproofing. If you are installing the ShowerNiche™ after your backer board installation be sure to measure the area and line your niche up so that it can be secured to an inner stud from within the shower stall.

WHAT TYPES OF TILE ARE SUITABLE FOR SHOWERNICHE™ INSTALLATION?

  • Pebbled tile
  • Impervious porcelain
  • Gauged or ungauged natural stone tile
  • Vitreous, semi-vitreous or non-vitreous tiles, quarry, cement body tile

CORNER SHOWER SHELF QUESTIONS

CAN THE CORNER SHELF BE USED FOR EXISTING SHOWERS?

Yes! You can retro-fit this shelf to any existing shower.

WHAT FINISHES ARE AVAILABLE FOR THE CORNER SHELF?

Currently we have the following shower shelf finishes available for our corner shower shelves: Stainless Steel, Oil Rubbed Bronze, and Matte Black. Each are available in triangle or pentagonal styles with square or oval design patterns. View ▸

DO THE KBRS SHOWER SHELVES PREVENT WATER STAINS?

Yes! Our corner shower shelves are designed with premium construction methods and will resist daily wear as well as water stains.

HOW DO YOU INSTALL A CORNER SHOWER SHELF?

Installing a corner shower shelf is easy! To view our installation guide Click Here ▸

GENERAL QUESTIONS

WHAT IS THE KBRS RETURN POLICY?

Standard or stock items may be returned within 30 days of purchase if purchased directly from KBRS, Inc - by internet, phone or fax. Standard or stock item(s) may be returned for credit or refund of the purchase price paid, less a 15% restocking fee. Custom product(s) or special orders are NOT eligible for return, credit or refund at any time; unless the product is received defective or the return is a direct result of a KBRS, Inc. error. To return an item you must first contact us via phone (866) 912-3211, or email returns@kbrsinc.com to obtain an RMA number. Item(s) must be returned in original packaging and return shipping must be paid by you, it is strongly recommended you insure your return package as KBRS will not be able to refund an item that arrives damaged and is not in re-stockable condition.
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DOES KBRS PROVIDE RETURN SHIPPING LABELS

Currently we do not provide shipping labels to have our products returned to us. Customers are required to return their products with the shipper of their choice. It is also recommended you insure your returned items, to protect form damages that may occur from shipping. KBRS will not be able to offer refunds on products that are returned damaged. All returns must be sent back to the warehouse in re-stockable conditions.

IF ALL MY PACKAGES DO NOT ARRIVE WHAT SHOULD I DO?

Since all of your products are packaged separately, it is common for items to get separated in the shipping process. Usually the missing product will arrive the next business day. If the product does not arrive by the end of the next business day, please contact us for a complete resolution.