SHOWER SEATS FREQUENTLY ASKED QUESTIONS

KBRS ShowerSeat™ is made of a 3lb High Density UL® Certified expanded polystyrene Geofoam (Type XV-EPS 60) core. The core is encapsulated in a 100% leak-proof ShowerSeal® Liquid Liner membrane. The average compression strength is 118 psi per ASTM D1621.

Yes! You can cut-to-fit any ShowerSeat™ or bench in the field. After you cut the seat, make sure you re-waterproof and allow time to cure before installation.

Our shower seats are meant to be installed "on top" of the basin or slope and not out on the sub-floor for a proper and water tight fit.
(Note: some trimming may be required - if seats are trimmed on site, they will need to be re-waterproofed before installation)

Absolutely! You can submit a custom order form to design your own custom shower seat. We can manufacture large, small, radius, or whatever your specifications include for your custom shower.

Custom Shower Seats ▸

Any quality "polymer modified" thin-set will do just fine. Do not use a premixed thin-set (i.e.... water already added). A premixed thin-set that comes in a bucket with water already added will not cure properly. Remember: No premix! Always add your own water! Different terms for modified thin-set include: modified thin-set, modified thin set with a latex additive, fortified thin-set, polymer modified thin-set, polymer fortified blended thin-set. The thin-set must meet or exceed ANSI A118.4 and ANSI Al18.11 requirements when mixed with water.

Three of the most recognized brands:
1. Custom Building Products: usually found at The Home Depot. (Product Names: Versa Bond, Fortified, FlexBond Fortified and their elastic membrane is called RedGard)
2. Laticrete: usually found at The Home Depot, Lowe's and other tile suppliers. (Product Names: Laticrete 254 Platinum and their elastic membrane is called Hydro Ban).
3. Mapei: usually found at The Home Depot, Lowe's, Daltile and other tile suppliers (Name of product: Ultra Flex 2 and their elastic membrane is called Aqua Defense)

The KBRS floating shower bench will support a maximum of 450 lbs. when tiled on both sides.

Installing a floating bench seat is easy! To view our floating bench installation instructions Click Here ▸

• Pebbled tile
• Impervious porcelain
• Gauged or ungauged natural stone tile
• Vitreous, semi-vitreous or non-vitreous tiles, quarry, cement body tile

Standard or stock items may be returned within 30 days of purchase if purchased directly from KBRS, Inc - by internet, phone or fax. Standard or stock item(s) may be returned for credit or refund of the purchase price paid, less a 15% restocking fee. Custom product(s) or special orders are NOT eligible for return, credit or refund at any time; unless the product is received defective or the return is a direct result of a KBRS, Inc. error. To return an item you must first contact us via phone (866) 912-3211, or email returns@kbrsinc.com to obtain an RMA number. Item(s) must be returned in original packaging and return shipping must be paid by you, it is strongly recommended you insure your return package as KBRS will not be able to refund an item that arrives damaged and is not in re-stockable condition.
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Currently we do not provide shipping labels to have our products returned to us. Customers are required to return their products with the shipper of their choice. It is also recommended you insure your returned items, to protect form damages that may occur from shipping. KBRS will not be able to offer refunds on products that are returned damaged. All returns must be sent back to the warehouse in re-stockable conditions.

Since all of your products are packaged separately, it is common for items to get separated in the shipping process. Usually the missing product will arrive the next business day. If the product does not arrive by the end of the next business day, please contact us for a complete resolution.